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Post by renlegunvrs on Apr 17, 2012 14:35:51 GMT -5
Anyone else having problems with this guy? i ordered stuff on Mar 24 and he didn't ship it. I contacted him on the 11 April and got a reply on the 12Th that the items did not ship yet.and that they were shipping the next day. I emailed again yesterday to ask if they did indeed ship and haven't got an answer yet. Anyone else have this problem or is it just cause I'm a Canuk?
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Post by inrepose on Apr 17, 2012 15:39:40 GMT -5
I have never ordered anything from him. I think he does a range of other space ship miniatures but never heard anything about delivery. Does not sound great though if he does not answer emails.
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Post by Thorvir Hrothgaard on Apr 17, 2012 21:22:12 GMT -5
I've never had a problem with him. In fact, he's always been great to deal with. But that was a long time ago (2 years+).
I know that he's very popular on the Star Ranger forums. Maybe you can contact him there.
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Post by renlegunvrs on Apr 18, 2012 12:44:52 GMT -5
cool thanks for the info guys ill try the other forum. i love his stuff i just hope i get it.
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Post by Thorvir Hrothgaard on Apr 23, 2012 9:39:58 GMT -5
Any news on Ravenstar?
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Post by renlegunvrs on Apr 23, 2012 13:04:44 GMT -5
yes today actually. hes been away and when he shipped the stuff he left off the last part of my postal code. he said he would resend the stuff with a bit of extra to make up for it so we will see when it gets here.
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Post by tugunmojo on Apr 24, 2012 8:17:36 GMT -5
now that is customer service!
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Post by Thorvir Hrothgaard on Apr 24, 2012 21:03:21 GMT -5
Ravenstar is a fair chap to deal with. If a mistake is made, he has always fixed it and more. At least from my experience.
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Post by lordnth on Apr 30, 2012 20:57:41 GMT -5
I have dealt with him a few times now. Sometimes things happen that are out of his control. When that happens he gets behind on shipping. A few times my order was late (was told it would ship Monday and it was a week or two later) he did throw a few extras in. In fact I'm awaiting an order now that he said would be shipping soon. It's a lot of models so I understand if it's a little late  Now I've never had it were he didn't answer emails. |
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Post by jeffw75 on May 7, 2012 11:10:26 GMT -5
Both of my recent dealings with Ravenstar have been just fine.
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Post by renlegunvrs on May 25, 2012 11:07:05 GMT -5
he did end up sending me the stuff and i must admit its great. well worth the wait and he did send some extras too to make up for the lateness.
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